Privacy Policy

At BalloonAura Events, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Event details (date, location, theme, etc.)
• Delivery address (if applicable)
• Payment confirmation details (we do NOT store card numbers)

How We Use Your Information

Your information is used to:

• Process and manage your orders
• Communicate about your booking
• Arrange delivery or pickup
• Provide customer support
• Improve our services

We never sell or rent your personal data to third parties.

Payment Security

All online payments are processed securely through trusted third-party payment providers (such as Wix Payments, PayPal, or Stripe). We do not store your credit or debit card details on our servers.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections
• Request deletion of your data (where legally allowed)

Contact Us

If you have any questions about this Privacy Policy, please contact:

📞 613-859-6714
📧 balloonaura.events777@gmail.com